Frequently Asked Questions
Everything you need to know about shopping with New Leaf Products.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I determine the right size for me?
Each product page includes a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
Are your materials sustainably sourced?
Yes, New Leaf Products is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our current collection.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.